Welcome to willneumann Inc.

We value your privacy and are committed to protecting your personal information in compliance with applicable Canadian privacy laws, including Alberta's Personal Information Protection Act (PIPA) and/or the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as appropriate to our operations.

This Privacy Policy explains how we collect, use, disclose, safeguard, and handle your personal information when you visit our website willneumann.com (the "Site"), interact with our services, or otherwise engage with us. By using the Site, you consent to the practices described in this policy. If you do not agree, please do not use the Site.

We may update this policy from time to time. The "Last updated" date above indicates when changes were last made – please review it periodically.

1. Who We Are (Accountability)

willneumann Inc. ("we", "us", "our") is responsible for the personal information under our control. We have designated a Privacy Officer to oversee compliance with privacy laws.

Privacy Officer Contact:

Name: Privacy Officer

Email: privacymatters@willneumann.com

Address: Suite 2020, Tower 1, 10060 Jasper Avenue NW, Edmonton, Alberta, T5J 3R8, Canada

You may contact us at any time with questions, access requests, complaints, or to withdraw consent.

2. What Personal Information We Collect

Personal information means any information about an identifiable individual. Depending on how you interact with the Site, we may collect:

• Contact details (e.g., name, email address, phone number) when you fill out forms, subscribe to newsletters, or contact us.

• Account information (e.g., username, password) if you create an account.

• Technical data (e.g., IP address, browser type, device info, pages visited, time/date of access) collected automatically via cookies, analytics tools (e.g., Google Analytics), or server logs.

• Payment information (if applicable, processed securely by third-party providers – we do not store full card details).

• Other information you voluntarily provide (e.g., comments, feedback).

We do not collect sensitive personal information (e.g., health, racial/ethnic origin) unless strictly necessary and with your explicit consent.

3. How We Collect Personal Information (Limiting Collection)

We collect personal information only for reasonable, identified purposes and by fair, lawful means, such as:

• Directly from you (forms, emails, chats).

• Automatically through cookies, pixels, or similar technologies.

• From third parties (e.g., analytics providers) only when you interact with the Site.

We limit collection to what is necessary for the purposes described below.

4. Why We Collect, Use, and Disclose Personal Information (Identifying Purposes / Consent / Limiting Use & Disclosure)

We collect, use, and disclose personal information only for the following purposes (unless we obtain your additional consent or as required/authorized by law):

• To provide, operate, maintain, and improve the Site and our services.

• To communicate with you (e.g., respond to inquiries, send newsletters if you subscribed).

• To analyze Site usage and trends (aggregated/anonymized where possible).

• To prevent fraud, enforce our Terms of Service, or comply with legal obligations.

• To process payments or transactions (via secure third-party processors).

Consent: We obtain your consent (express or implied, as appropriate under law) before collecting/using your information, except where not required (e.g., for legal compliance). You can withdraw consent at any time (subject to legal/contractual restrictions) by contacting us – withdrawal may limit your use of certain features.

We do not sell your personal information. Disclosure is limited to:

• Service providers (e.g., hosting, analytics, email services) who need it to perform services for us (under strict confidentiality agreements).

• Legal authorities if required by law.

• In connection with a business transfer (e.g., merger).

Some third-party services may store data outside Canada (e.g., U.S.-based cloud providers), which may be subject to foreign laws – we use reasonable safeguards.

5. How Long We Keep Personal Information (Limiting Retention)

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, we securely delete or anonymize it.

6. How We Protect Personal Information (Safeguards & Accuracy)

We use reasonable physical, technical, and organizational safeguards (e.g., encryption, access controls, secure servers) to protect against loss, theft, unauthorized access, disclosure, or alteration.

We make reasonable efforts to keep your information accurate and up-to-date. You may request corrections if inaccurate.

7. Your Rights (Individual Access & Challenging Compliance)

Under applicable privacy laws, you have the right to:

• Access your personal information we hold.

• Request corrections.

• Withdraw consent (where applicable).

• Challenge our compliance with privacy laws.

To exercise these rights, contact our Privacy Officer. We will respond within 30 days (or as required by law). There may be a minimal fee for access requests in some cases.

8. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and performance.

9. Children's Privacy

The Site is not intended for individuals under the age of majority in Alberta (18). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it.

10. Changes to This Policy (Openness)

We may update this Privacy Policy. Changes will be posted here with an updated date. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

For questions, concerns, access requests, or complaints about our privacy practices:

willneumann Inc.

Suite 2020, Tower 1, 10060 Jasper Avenue NW

Edmonton, Alberta, T5J 3R8, Canada

Email: privacymatters@willneumann.com

Thank you for trusting us with your information.

This policy is governed by the laws of Alberta and Canada.